CHOOSE YOUR BOX OF PERIOD ESSENTIALS

WHAT DO YOU NEED?

Tampons

Pads

Teens

Night Pads

Pantyliners

Pads + Tampons Mixed

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Please select one of the above

All Pantyliners

All Pantyliners

All Pantyliners

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FREQUENTLY ASKED QUESTIONS

NEED HELP?

If we haven’t answered your question in our F.A.Q., call us or email us with any questions:

help@myfreda.com

+44 208 351 2168

Mon-Fri
10am to 5pm GMT

Products

Our tampons are made of 100% GOTS certified organic cotton and are sourced in Europe.

Non-organic cotton is sprayed heavily with toxic pesticides, herbicides and fungicides.

The cotton carries the residue of these chemicals,which can be absorbed through the

delicate and permeable vaginal tissue. Organic cotton is grown without chemical pesticides.

We are always looking at ways to reduce our use of plastic whilst ensuring that we do not

compromise on hygiene and performance. We find our BPA Plastic applicators more

comfortable, reliable and discreet. However, we are in the process of developing

a bio-plastic applicator which will biodegradable.

Regular tampons absorb 6-9g of liquid and are suitable for those lighter days. Super

absorb 9-12g of liquid and for those days when your flow is particularly heavy, our Super

Plus tampons which absorb 12-15g of liquid should do the trick.

Freda tampons are biodegradable but we do not recommend

flushing them as they can block the system.

Effective performance, superior absorbency and sustainability were key elements in

our development of Freda pads. At present 100% cotton pads do not have the same

level of absorbency as the non-cotton. Our “eco” pads and liners are made with over

70% renewable materials compared with 30% industry standard. Our pads are made

without fragrances, deodorants and artificial dyes,  all cellulose

used is totally chlorine free and pads have a starch-based biofilm back sheet.

As our pads contain no super absorbent polymers, you may find Freda pads are

slightly thicker than the main brand equivalents.

Our pads and liners carry the Nordic Swan eco labelling. We are developing a high

performing 100% cotton pad with superior absorbency.

Freda recommends that you change your tampon every 4-8 hours.

Always use the lightest absorbency required for your flow.

Subscriptions

You pick the products – pads, applicator or non-applicator tampons, and the

absorbencies, regular, super, super plus to fit in a box of 18. You can choose more than one

box for others in your family. Depending on each box, you can add night pads or panty

liners at an additional cost.

Our subscription boxes are letter-box friendly and therefore we are limited

in the number of items that can fit in the box. A limited number of panty

liners and night pads can be added to the box.

Yes, just click on your chosen product.

We can either put them in two boxes or in a parcel which will not be letterbox friendly.

Yes, email us at corporate@myfreda.com

You can make any changes to your order in My Account. We will let

you know if you can still make changes the next delivery before it’s sent.

Yes, you can make all the changes in My Account.

Not for your box of 18. We will have to charge you if you

choose to order more or have it shipped as a parcel.

Your monthly box will be processed once your payment card has

been successfully charged. We send out our boxes each Wednesday

and will send you a box every 4 weeks.

We are developing a delivery system which will sync with your

period.

Yes, you can change your delivery to every 2 or 3 months.

Yes, we endeavour to find the most cost effective carrier for you.

Please email help@myfreda.com and we’ll get things sorted.

Your Account

You are required to enter all your details during signup. You enter

a username and password which you will use to access your account.

Change your delivery address, change your box selection, change

your credit card details and your billing address and refer a friend.

We would love you to spread the word. In My Account, select Refer a friend in the

menu. From there, you can share your unique referral code via Facebook, Twitter, email

or Instagram. When your friend creates an account with your referral code, they get a

£5 credit, and when they become a paying member, you get £5.

Payment

All card  payments via Stripe

Yes, go to My Account and you can pause or cancel your order there.

You can pick a date to restart.

Royal Mail in the UK and various other carriers for the rest of the world.

Campaigning

We believe access to basic menstrual sanitary products are a human right. Our driving

force at Freda is to start a meaningful conversation about how this can be best achieved.

We want to be a gathering place for a growing number of conscious consumers who

aren’t afraid of using their voice or their purse to change the way things are and seek a

better way both for environmental sustainability and universality of access to sanitary

products.

 

We want to break the cycle of shame and loss that results from a lack of menstrual

hygiene options. Providing hygiene solutions to every girls is achievable and we can and

should do this for every girl, every where.

Latest estimate suggest that the number of refugees will exceed 65m by the end of 2016,

half of whom are women and girls. In times of emergency, all life saving measures are put

into place by aid and humanitarian agencies. Menstrual hygiene is not considered a life-

saving priority but it robs women and girls of their dignity.

 

We at Freda want to give their dignity back by making sure that women’s menstrual needs

are taken into account in the planning of emergency response. Men receive free razor

blades but no sanitary pads are provided for women.

Education is a big deal for everyone. However, access to education is still a problem for

millions of girls around the world. A lot of things stand in the way between a girl and a

classroom, but menstrual hygiene has a huge impact on education.

 

In Kenya around 50% of school girls, 2.2m girls, do not have access to sanitary pads.

One study in Ghana showed that 98.4% of girls felt better able to concentrate in school

while wearing pads during their periods.

 

Educating girls has been proven to improve health for mothers and children, lower HIV

infection rates, increase countries’ GDP and reduce hunger.

 

When girls are left without a solution to something that is tied to their biology, that their

community sees as shameful and unclean, it is easy to see how that perpetuates

the gender gap in education.